Cancellation Policy


Reservations must be cancelled at least 48 hours prior to your scheduled tour. Non-cancellations and no-shows will be charged the full amount.

Reservation changes made within 48 hours of the scheduled date are subject to our cancellation policy. Please review your reservation prior to it’s scheduled date.

All tour participants are expected to arrive 35 to 45 minutes early.

Anyone arriving less than 20 minutes before their tour will be considered a no-show.

There is a $15 rescheduling fee per kayak for changes within 48 hours of the tour start time.